Contact Center as a Service (CCaaS)

Press Release

Mavenir Introduces Mobile Business Fabric™ to Transform Business Communications for Deskless Mobile Workers

October 8, 2019
Mavenir today announced its Mobile Business Fabric enabling communications service providers and partners to deliver disruptive mobile-native user experiences that allow businesses to collaborate and interact with customers from their mobile devices.
Blog Post

The Undeniable Impact of Mobility

Mobility has fundamentally changed the way we communicate. Businesses are not immune to this; mobility has impacted business users as well. The days of going to the office and staying in one place all day are fading. Today 80% of the global workforce does not sit at a desk, and those that do sit at one during their workday are away 50-60% of the time. Keeping this in mind, what are the options for a business to address employee mobility?
Blog Post

How Can Contact Center Technology Help A Business That Is Not a Contact Center?

Mavenir's Mobile Business Contact™ is a new approach to contact center technology that adapts to the needs of SMBs - delivering an efficient and cost-effective solution to minimize the number of missed business opportunities with fast deployment, unmatched simplicity, and a powerful set of features.
Blog Post

Mobile Communications — The Fabric Sustaining Today's Business Productivity

Mavenir's Mobile Business Fabric; a fluid and dynamic framework of mobile-native components that delivers integrated business solutions that integrates mobile voice, mobile video, rich communication services (RCS) and SMS messaging, voicemail, interactive voice response (IVR), chatbots, SpamShield™ fraud management and monetization enablers into secure, carrier-grade cloud offerings. 
Solution

Mobile Business Contact

Modernizing Contact Center Technology for the Small to Medium Business Market

  • A cloud-based, carrier-grade CCaaS solution delivered from the cloud

  • Enables Communications Service Providers to address the untapped Small to Medium Business (SMB) market segment with an easily deployable solution that allows businesses to get started quickly