Mavenir’s Managed Care Services are designed to assist our customers with technical support in successfully running their network operations across all technologies and disciplines. Services range from extended hand-over and go-live migration support to full 24×7 NOC monitoring and KPI management. Mavenir partners with customers to select a set of managed care services and associated SLAs to meet each customer’s specific needs.
What Can Mavenir Managed Care Services Do For You?
- Free up your operations staff to focus on core activities
- Save time and money associated with expanding and training your operations staff
- Provide a lower cost, more flexible solution to monitoring and managing your network
- Immediate access to highly skilled, experienced technical expertise with deep knowledge in support and network operations
- Leverage Mavenir expertise after Ready for Service (RFS) to ensure smooth ramp/on-boarding on new Mavenir solutions
- Select managed service options to meet your specific needs
Managed Care Services Portfolio
Mix/Match packages to meet every need – from remote application of software fixes to full 24×7 Monitoring/NOC and Change Management
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NOC/Monitoring Block |
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Level 1-2 Support |
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Change Management |
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Lab Management and/or Device Testing |
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Mavenir NOC Capabilities
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Service Infrastructure |
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Fault/Disaster Tolerant Infrastructure |
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NOC Capabilities & Achievements |
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Additional Services
Professional Services
System Integration Services
Maintenance & Support
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