What is UCaaS? Unified Communications as a Service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services. From an MNO point of view, deploying a UCaaS solution means letting a third party, such as Mavenir, deliver a white-labeled service from a managed cloud environment. The third party takes care of all the network elements, keeps the software running and updated to the latest features and provides a white-label solution with a wholesale recurring price that the MNO can bring to market with their own brand, marketing, pricing, and value proposition and is transparent to the end user.
Unified Communications and Collaboration
What is UCC? Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market. Mavenir offers a virtualized version that is “mobile-native" to the operator core network.
What is Universal Profile? The GSMA published the Universal Profile in November 2016. The Universal Profile is a globally agreed, single GSMA specification for advanced communications. Carriers that deploy the Universal Profile guarantee interconnection with other carriers. RCS takes full advantage of the universal profile to provide a consistent and interoperable messaging experience between all supported devices across all operators worldwide. The Universal Profile is also used to support Messaging-as-a-Platform.