Mobile Business Contact

Modernizing Contact Center Technology for the Small to Medium Business Market

  • A cloud-based, carrier-grade CCaaS solution delivered from the cloud

  • Enables Communications Service Providers to address the untapped Small to Medium Business (SMB) market segment with an easily deployable solution that allows businesses to get started quickly

  • Provides powerful functionality with simplified delivery and implementation

Mavenir Mobile Business Contact provides a nimble, quickly-deployable solution that allows Communications Service Providers to differentiate with a modern, cost-effective, paradigm-changing solution for customer engagement and retention.

Advantages for the Communications Service Provider:

Cloud Hosted
Hosted in our carrier grade data centers
Fast
Onboard customers quickly to generate revenue
Simple
Nothing to deploy. Connect to our system and grow
Flexible
Create custom features to maximize opportunities

See Mobile Business Contact in Action


 

Mobile Business Contact for the SMB

SMBs have traditionally relied on a voice line as their primary (and in some cases, only) point of contact for customers. However, when business calls go unanswered and callers do not leave a voicemail, SMBs are missing opportunities. SMBs need a better solution to enhance their availability.

A solution based on Contact Center technology can provide multiple benefits for SMBs:

Do-it-yourself Implementation
Get up-and-running quickly
Out-of-the-Box Ready
Pre-built call flows and reports
Cost-efficient Billing
Flexible pay as you grow model
Omni-channel ACD Routing
Seamless customer interactions regardless of channel
Customizable User Interface
Enhance, modify, and extend look and feel
Simple Integration
Connect with CRM's, AI platforms, and other tools

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