MOBILE BUSINESS CONTACT

MODERNIZING CONTACT CENTER TECHNOLOGY FOR THE SMALL TO MEDIUM BUSINESS MARKET

  • A cloud-based, carrier-grade CCaaS solution delivered from the cloud
  • Enables Communications Service Providers to address the untapped Small to Medium Business (SMB) market segment with an easily deployable solution that allows businesses to get started quickly
  • Provides powerful functionality with simplified delivery and implementation

Mavenir Mobile Business Contact provides a nimble, quickly-deployable solution that allows Communications Service Providers to differentiate with a modern, cost-effective, paradigm-changing solution for customer engagement and retention.

 

ADVANTAGES FOR THE COMMUNICATIONS SERVICE PROVIDER:

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Cloud Hosted

HOSTED IN OUR CARRIER GRADE DATA CENTERS

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Fast

ONBOARD CUSTOMERS QUICKLY TO GENERATE REVENUE

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Simple

NOTHING TO DEPLY. CONNECT TO OUR SYSTEM AND GROW

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Flexible

CREATED CUSTOM FEATURES TO MAXIMIZE OPPORTUNITIES

See Mobile Business Contact in Action

MOBILE BUSINESS CONTACT FOR THE SMB

SMBs have traditionally relied on a voice line as their primary (and in some cases, only) point of contact for customers. However, when business calls go unanswered and callers do not leave a voicemail, SMBs are missing opportunities. SMBs need a better solution to enhance their availability.

A solution based on Contact Center technology can provide multiple benefits for SMBs:

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Do-it-yourself Implementation

GET UP-AND-RUNNING QUICKY

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Out-of-the-Box ready

PRE-BUILD CALL FLOWS AND REPORTS

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Cost-efficient Billing

FLEXIBLE PAY AS YOU GROW MODEL

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Omni-channel ACD Routing

SEAMLESS CUSTOMER INTERACTIONS REGARDLESS OF CHANNEL

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Customizable User Interface

ENHANCE, MODIFY, AND EXTEND LOOK AND FEEL

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Simple Integration

CONNECT WITH CRM, AI PLATFORMS, AND OTHER TOOLS

PART OF ENTERPRISE SOLUTIONS

Mavenir’s Mobile Business Contact solution leverages decades of leadership and experience in mobile networks to provide service providers with a disruptive mobile solution designed to generate additional revenue streams, protect their existing customer base, and reduce customer churn.

EXPLORE OTHER ENTERPRISE SOLUTIONS:

RCS BUSINESS MESSAGING

UNIFIED COMMUNICATIONS

Ready to get started?

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