MOBILE BUSINESS CONTACT
MODERNIZING CONTACT CENTER TECHNOLOGY FOR THE SMALL TO MEDIUM BUSINESS MARKET
- A cloud-based, carrier-grade CCaaS solution delivered from the cloud
- Enables Communications Service Providers to address the untapped Small to Medium Business (SMB) market segment with an easily deployable solution that allows businesses to get started quickly
- Provides powerful functionality with simplified delivery and implementation
Mavenir Mobile Business Contact provides a nimble, quickly-deployable solution that allows Communications Service Providers to differentiate with a modern, cost-effective, paradigm-changing solution for customer engagement and retention.
ADVANTAGES FOR THE COMMUNICATIONS SERVICE PROVIDER:
MOBILE BUSINESS CONTACT FOR THE SMB
SMBs have traditionally relied on a voice line as their primary (and in some cases, only) point of contact for customers. However, when business calls go unanswered and callers do not leave a voicemail, SMBs are missing opportunities. SMBs need a better solution to enhance their availability.
A solution based on Contact Center technology can provide multiple benefits for SMBs:
PART OF ENTERPRISE SOLUTIONS
Mavenir’s Mobile Business Contact solution leverages decades of leadership and experience in mobile networks to provide service providers with a disruptive mobile solution designed to generate additional revenue streams, protect their existing customer base, and reduce customer churn.