For a small business, the owner may be the first (or only) point of contact for sales and service. But as the size of the organization grows, interacting with customers can only scale by introducing proper tools.
Mavenir announced its Mobile Business Messaging Cloud in Europe completed peer-to-peer (P2P) RCS interconnection with the networks of Telefónica (BME:TEF), Vodafone (OTCMKTS: VODPF) and Deutsche Telekom Germany.
The collaboration will allow Mobile Network Operators (MNOs) to deploy Mavenir’s market leading 4G/5G products and applications with VMware’s container technologies on Dell Technologies’ Telco cloud/edge computing infrastructure.
At Mavenir, we believe MNOs need to offer a mobile-native UCC solution that allows them to own the brand and customers with a truly mobile user experience.
Continuing the series of Mobile Business Fabric™ related posts, we are going to focus our attention on another growing segment of business communications solutions: contact center technology. THE NEED FOR CONTACT CENTER TECHNOLOGY Contact center is a term coined around the 1990s that represents an evolution from the call center concept. The history of call center technology goes back 50 years to the late 1960s where a British company, Birmingham Press…
In a previous blog post, we talked about how mobile communications have become the fabric that sustains today’s business productivity. In this one, we’d like to focus on unified communications and collaboration (UCC) in particular. UCC IN THE BEGINNING Unified Communications (UC) solutions started to develop at the very end of the 20th century and flourished in the early 2000s. In the…
RCS-READY CHATBOTS, ENABLERS AND BUSINESS APPLICATIONS—PRE-INTEGRATED WITH MAVENIR’S MESSAGING AS A PLATFORM (MAAP) SOLUTIONS RICHARDSON, TX., August 15, 2019 – Mavenir, the world’s leading messaging and Rich Communications Services (RCS) provider, today announced its RCS Business Messaging (RBM) Solution is ready to accelerate revenue generation for Mobile Network Operators (MNOs) with a solid ecosystem of partners. This…
BRINGING NEXT-GENERATION INNOVATION AND VIRTUALIZATION TECHNOLOGY FOR 5G Stockholm, Sweden and Richardson TX – August 14, 2019: Mavenir, a leader in accelerating software network transformation and transforming mobile network economics for communications service providers (CSPs), has appointed Aniruddho (Ani) Basu as Senior Vice President and General Manager of Emerging Business, based out of the Stockholm office. Ani will leverage Mavenir’s…
Globe has selected ip.access to implement a nationwide femtocell deployment aimed at boosting network connectivity inside homes and small businesses across the Philippines.
With lagging growth opportunities in the consumer segment, MNOs seek new revenue opportunities on the business segment and, specifically, the Unified Communications and Collaboration (UCC), which has seen solid growth and delivers higher ARPU and customer stickiness.
