Customer Service for the Digital Generation – Part Two
As new generations become consumers, customer service will continue to evolve. Here are the three things that business can do to stay ahead of the curve.
Customer Service for the Digital Generation – Part One
Younger consumers are using text and social messaging as their customer service channel of choice. Are businesses ready to answer their needs?
Altiostar and Mavenir to Deliver Open RAN Radios for US Market
Both companies will be supporting the development of radios through third party OEM’s that will be based on O-RAN open interfaces and will address the frequencies of both Tier-1 and rural operators in the US.
Mavenir Awarded ‘Best Open RAN Solution’ at 2020 Network Automation Awards
“Mavenir was recognized for their work with Turkcell, in testing & deploying Open RAN vRAN throughout the Turkcell Group. Mavenir have been as the forefront of the TIP Open RAN project group & continues to lead the way.” said Millad Farahani, Head of Content at Layer123.
Turkcell Transforms its LTE and 5G Voice Network with Mavenir’s Cloud-Native NFV-Based IMS Solution
Mavenir’s Virtualized IMS (vIMS) solution is designed to fully support LTE use cases and evolve into a fully web-scale platform that can meet the requirements enabling Turkcell to continue to lead the evolution to its 5G networks.
Partnering to Drive Disruptive Innovation: Rakuten Link
Rakuten launches its advanced Communications platform, Rakuten Link. Mavenir is a market leader in RCS in NA, and globally we have significant share of RCS.
What is the Difference Between Open RAN, O-RAN and vRAN?
Mavenir answers 17 of your most frequently asked questions about the benefits and differences between Open RAN, O-RAN, and vRAN.
Mavenir and Mugler Collaborate to Deliver Mavenir End-To-End 5G Private Networks in Germany
Mavenir will offer its full portfolio of 4G and 5G solutions for the German Private Networks market to address the needs of Enterprises, Industries and Service Providers.
The Pitfalls of Conventional UCC
On the surface, a UCC or UCaaS solution can solve a number of business needs, however, conventional UCC has a number of limitations. In order to understand them, we need to understand UCC’s origins.
THE EVOLUTION OF CUSTOMER CONTACT
Businesses exist for one purpose – to provide goods and services to customers. However, in order to do that, businesses need to have some way for customers to reach them. WHY WOULD MY BUSINESS NEED A “FILL IN THE BLANK”? Throughout history, the ways consumers interact with businesses have evolved, often with pushback at each…