With most customer service organizations shifting their engagement methods to mobile messaging, maintaining personal interactions with a contact center can provide a secure and reliable solution while avoiding costly expenses.
Mavenir President & CEO, Pardeep Kohli, will be participating in the upcoming ‘The Quad Open RAN Forum’. The Quad Open RAN Forum, a virtual event, will bring together government and industry leaders from Australia, India, Japan, and the U.S for the first time to discuss existing Open RAN deployments, the security of Open RAN networks, and how the transition to Open RAN will promote competition, security, and technological neutrality in the telecoms ecosystem.
As more network customers become vulnerable, CSPs are challenged to build the right defenses and monitoring to protect and predict sophisticated cyber-attacks.
Mavenir will develop O-RAN compliant remote radio units and cloud-native Open RAN software compatible with Ligado’s L-Band spectrum.
NTT DATA and Mavenir launch first cloud-native 5G SA campus network in Munich.
Mavenir, MobiledgeX and Deutsche Telekom, have demonstrate dynamic cloud-native deployment of 5G Core UPF for users where it is needed.
Mavenir’s Converged Packet Core accelerates the move to 5G by supporting a flexible evolutionary path with minimal risk, unlimited scale, and greatly improved speed, security, and reliability.
The field services industry, including HVAC companies, can modernize operations with an omnichannel contact center providing enhanced messaging and chatbot integration.
Mavenir is collaborating with Dell Technologies to develop 5G Open RAN software.
While the idea of operating a contact center with staff who work from home in the suburbs or even rural neighborhoods was foreign and unheard of just a little more than a year ago, it’s today’s reality, and businesses must adapt with flexible disruptive technology.
