Customer Service for the Digital Generation – Part Two
As new generations become consumers, customer service will continue to evolve. Here are the three things that business can do to stay ahead of the curve.
Keysight’s 5G Test Platforms Selected by Mavenir to Accelerate Software Development for 5G Ran and Core Platforms
Keysight Technologies, Inc. announced Mavenir has selected their 5G user equipment emulation solutions to accelerate the development of software for 5G radio access network and 5G core platforms.
Why Competition Must Guide the U.S. on 5G
U.S. policymakers look for ways to jumpstart America’s competitiveness in 5G and to eliminate security threats from Huawei.
Customer Service for the Digital Generation – Part One
Younger consumers are using text and social messaging as their customer service channel of choice. Are businesses ready to answer their needs?
WEBINAR: ACCELERATING 5G MONETIZATION – IS NETWORK SLICING KEY?
5G promises to unleash a wide array of new use cases, services and business models. Learn how mobile service providers can leverage 5G network slicing to drive innovation through differentiated services, transforming 5G networks into an agile monetization platform. This webinar will address: 5G monetization market overview and trends – who’s doing what? Priority use…
Disrupt Oligopoly: Catalyst to Business Transformation
Mobile operators face the technical test of squeezing more data into a much faster and more efficient, yet less expensive, pipe while ARPUs are dropping rapidly.
Customers Engagement should be as Flexible as the Business
For a small business, the owner may be the first (or only) point of contact for sales and service. But as the size of the organization grows, interacting with customers can only scale by introducing proper tools.
Debate: The Open RAN Market in 2020
Join #GSMAIntelligence and @Mobile World Live on July 15th for an exciting panel discussion on the implications of #Open RAN for mobile #operators, #5G, and the telco competitive landscape.
Connecting Customers for Flexible, First-Call Resolution
Businesses need a customer engagement solution that can provide multiple routing capabilities and channels to drive first-call resolution and increase customer satisfaction.
White House Considers Broad Federal Intervention to Secure 5G Future
Mavenir Chief Executive Officer Pardeep Kohli said Washington’s focus on countering Huawei has helped raise Mavenir’s profile, especially in the past year.