Oct 12
Future-Proof Your Network with Open RAN and Interoperability
Want to deploy new network technologies at the speed of software? Learn how through Open RAN and Interoperability.
Oct 07
The Industry is Evolving – Open vRAN is the Future
The telecommunications industry is changing rapidly. Open vRAN is the future of network technology. Mavenir’s Puneet Sethi, SVP, GM, RAN shares his thoughts on how the industry is evolving.
Oct 06
Friction Does Not Just Start Fires; It Can Burn Bridges in the CX World
Does your contact center reduce customer journey friction through automation and self-service engagement?
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Post
Oct
04
The Heavy Lifting of O-RAN Standardization
Working Group 3 of the O-RAN Alliance recently approved a specification that enables the near-RT RIC to control the RAN. Read this blog to learn more about how this standard supports open networking with open interfaces across the vendor ecosystem.
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Sep
23
Why Any Cloud is Better Than No Cloud
Whether you’re considering a public, private, or hybrid cloud, find out how cloud-native solutions, built from the ground up for the telecommunications industry, can help maximize revenue.
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Sep
16
Impacting ROI through Innovation
Moving from traditional legacy channels like voice, email, and SMS to modern enriched mobile-first messaging can shift a business from laggard to market disruptor.
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Sep
16
The Inextricable Link Between Openness and Innovation for Mobile Networks
To meet the growing demands of consumers and achieve the true potential of 5G, CSPs want and need to incorporate openness and innovation into the mobile network.
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Sep
09
The RIC Opens a New World of Opportunities for CSPs
The RAN Intelligent Controller (RIC) brings the concept of next-gen and open Self-Optimizing Networks (SON) into the modern, digital landscape. Learn more about real-world applications of the RIC and new opportunities the RIC offers CSPs.
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Sep
02
Empathy as a Driving Force of Customer and Employee Experiences
Training customer service representatives to provide empathy and reinforcing positive behaviors in a contact center environment can differentiate any business in a competitive market.
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Aug
16
Permanent Changes to the Contact Center Landscape
Talent shortages are driving hiring managers to offer more flexible workforce models. Does your contact center solution provide the right mix of business continuity capabilities and cloud-hosted connectivity from anywhere on any device?
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