Self-service is becoming a major trend in the customer engagement arena. Enabling customers to address their own needs will increase contact center efficiency and attain higher customer satisfaction. Look for our tips for incorporating AI into your business process.
As more and more 5G networks come to life, it’s interesting to look back at the evolutionary path for charging systems within the new 5G networks. Here are a few 3GPP changes to the fundamental charging system standards.
Chatbots are one of the hottest topics in customer service because they can help usher in a new era of customer experience while addressing your most pressing needs and challenges as an industry leader. Here is how to leverage this technology today!
Inside Mavenir’s live demonstration of the world’s first O-RAN standards-compliant Near Real-Time RAN Intelligent Controller (Near-RT RIC) with an AI-powered extensible application (xApp).
See where initiatives such as a Super App will lead as CSP Digital Marketplaces grow in the future. Find the value a Digital Marketplace can bring with exciting possibilities such as Super Apps and a Global Marketplace.
Many CSPs have deployed 5G NSA first, but new research shows that adopting 5G SA now can save up to 36% in 5 years.
Contrary to the narrative, the vDU’s that are available today support high-capacity features of 4G/5G, such as Carrier Aggregation, CoMP, and interference coordination, for both greenfield and brownfield deployment.
Transitioning to 5G is not just about super-fast data speeds. CSPs are also evaluating the benefits and challenges of voice over new radio (VoNR). Brandon Larson shares thoughts on how CSPs can embrace the operational changes they will need to make.
Mavenir and NVIDIA are developing a compelling solution that brings connected intelligence to the edge by delivering AI and 5G on a converged, software-defined platform. Read the blog for insights on how AI-on-5G drives digital transformation for enterprises.
Mavenir’s Intelligent Video Analytics (IVA) applies AI to video stream analysis, enabling actionable intelligence for enterprises and service providers. Read the blog to learn how IVA can increase business efficiency and improve customer experiences.
