Jul 13
How a Modern BSS Helps CSPs Transform Telcos to Techcos
The conversation around the need for Telcos to become Techcos is gaining traction. But what does that really mean, and what is needed?
Jul 11
How to Add Personalization to Customer Conversations?
In today’s competitive landscape, it’s more important than ever to stand out from the crowd. Personalization is a great way to do just that.
Jun 29
The Role Of Open RAN In Helping Open Markets And Unlocking The Value Of 5G
An end-to-end, cloud-native, open network isn’t just challenging traditional methods and infrastructure vendors but rather represents a reset for the mobile industry, writes Mavenir Chief Technology & Strategy Officer Bejoy Pankajakshan in Forbes.
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Post
Jun
15
Pioneering New Horizons: How Mavenir and AWS are Helping CSPs Leverage the Public Cloud
The agility and scale of the public cloud and niche communication infrastructure capabilities of CSPs are beginning to converge into a mutually beneficial relationship that will shape the innovation and operating models for the telecommunication industry in the forthcoming decade.
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Jun
03
Zero Downtime for Autonomous Mining Operations
Mavenir, a trusted source by many of the world’s largest mobile network operators, is partnering with customers to deliver a highly reliable connectivity solution that helps achieve the goal of zero downtime for autonomous mining operations.
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May
12
Operator RCS is the Fast and Easy Solution to the Digital Markets Act (DMA)
The European Union Council and Parliament, recently reached a provisional agreement on the Digital Markets Act (DMA) in an effort to make the digital sector fairer and more competitive.
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May
09
Early Adopters of 5G SA Save 36% in TCO and Gain Competitive Advantages
All CSPs will eventually move to 5G SA, but the key question is timing. Move NOW to a single converged core or wait? See what is needed to get the lowest TCO. Spoiler alert: Late adopters can lose as much as 10% in the first year of delay and up to 36% in 5 years.
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May
02
Protect Customers and A2P Revenue Against Messaging Fraud
The past two years have seen text messaging fraud skyrocket as criminals have taken advantage of increased consumer digital activity and greater usage of the channel by marketers.
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Apr
27
The Battle for Customer Loyalty Requires an Effortless Experience
In today’s digital age, customers are inundated with choices and have increasingly high standards for their patronizing businesses. To gain and retain customer loyalty, companies need to provide an effortless experience that is smooth, seamless, and satisfying. If businesses can offer an effortless experience, they will likely keep customers coming back, and maintain loyalty.
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Apr
21
Demystifying Contact Centers- How to Provide a Good Customer Experience
It can often feel like contact centers are a mystery, and it’s hard to know what goes into providing a great customer experience (CX). But by understanding the top three hurdles to great CX, delivering an exceptional experience for customers will be simplified.
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