Articles & Insights

Date
Post
Apr
27

The Battle for Customer Loyalty Requires an Effortless Experience

In today’s digital age, customers are inundated with choices and have increasingly high standards for their patronizing businesses. To gain and retain customer loyalty, companies need to provide an effortless experience that is smooth, seamless, and satisfying. If businesses can offer an effortless experience, they will likely keep customers coming back, and maintain loyalty.

Apr
15

Voice is the King of Mobile Services

A look into the importance of cloud-native IMS, which enables mobile networks to evolve existing voice and messaging services to VoNR, as they move into the 5G era. 

Apr
05

A New Era for Operators: One Network, Any Cloud, All Software

Future network architectures need to be much more flexible. Virtualisation software that runs on any cloud, and use of artificial intelligence (AI)plus automation are critical if operators are to take advantage of new use cases, business models and revenue streams.

Apr
01

Accelerating US 5G Competitiveness

Published as part of the Forbes Technology Council series.  The Biden administration and Congress are rightly focused on the best way to counter China’s momentum, accelerate U.S. competitiveness and start to lead in 5G. For the telecommunications industry, there is strong bipartisan support for one key solution to strengthen innovation, diversify the supply chain and promote…