The Open RAN ecosystem is seeing tremendous growth, which is providing critical mass for the movement. We are in a technology shift where the use of cloud technology and AI are driving an inflection point for Open- RAN.
Mavenir conducted a benchmarking test to quantify the UPF performance improvements by offloading multiple UPF functions.
An automated dialer can only help a business if customers answer the call. Businesses should have a strategy for addressing unanswered calls.
Open RAN interfaces have become an important part of building 5G mobile networks and not just for Brownfield deployments.
With the need for secure, cost-efficient networks, the demand for enterprise private networks is on the rise.
While holiday season is something consumers look forward to each year, it can be a challenging time for customer support organizations.
Understanding what customers say and engaging with them on Facebook and Twitter can have a considerable business impact.
As online school depleted students’ mobile data, Puentes and Mavenir provided a solution to replenish their data and continue learning.
The reputation of a business was once reliant on word of mouth. Today, businesses need to engage with their customers online.
In the past, contact centers relied on human capital to handle service interactions. To streamline operations, they have invested in AI.
