As CSPs embark on a journey to transform themselves into Digital Service Providers (DSPs), a key enabler for success will be network automation powered by Analytics and Artificial Intelligence/Machine Learning (AI/ML) as part of 5G deployments.
Over time, many businesses have realized that combining CRM and contact center solutions can enhance the customer service experience.
Keeping up with multiple channels such as SMS, MMS, RCS, social media, live chat and even video chat can be challenging for businesses.
Telcos need to start thinking more creatively about digital services. Future opportunities for digital services providers (DSPs) include how DSPs can accelerate their efforts, identify most appropriate services, and speed up time to market.
To deliver on the 5G promise of higher throughput and lower latency for enterprise and private networks, Mavenir has been working to develop innovative, industry leading O-RAN solutions that are powered by NVIDIA GPUs and smart network interface cards (SmartNICs).
Mavenir is collaborating with NVIDIA to build an AI-on-5G solution that brings together a simplified infrastructure stackable to run 5G RAN, 5G Core, AI, and Graphical Edge computing applications.
For the telecom industry, the global pandemic presents challenges that have turned into opportunities to expand reach and enhance services.
A screen pop can be a powerful aid for service representatives when they receive a new customer interaction.
Mavenir highlights key findings from Heavy Reading’s Cloud-Native 5G Core Operator Survey.
The U.S. government has allocated $1.9B for the rip-and-replace program. The program aims at compensating carriers that remove equipment that is deemed risky for national security. This will benefit the U.S. wireless industry to leverage Open RAN, open interfaces, and element interoperability.
