Blog

The Pitfalls of Conventional UCC

22 January 2020
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Mavenir's Strategy to Enable Service Provider's Digital Journey

16 January 2020
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Only Open Platforms Will Deliver The Full Benefits of Automation

9 January 2020
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Path to be a Digital Service Provider

7 January 2020
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The Evolution of Customer Contact

19 December 2019
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Blogs

Chatbots in RCS Business Messaging
3 April 2019 by Guillaume Le Mener
With RCS, for the first time, mobile network operators can offer the same capabilities that enterprises have been using on their websites and social networks (a bot store, bot discovery, bot search…
RCS Messaging and the A2P/P2A Conundrum
20 March 2019 by Guillaume Le Mener
A joint effort by the GSMA, leading MNOs, suppliers of telecommunications equipment, and application developers led to the creation of the RCS standard, bringing forward a successor to SMS which…
The Road to a Business Messaging Ecosystem
7 November 2018 by Guillaume Le Mener
With Rich Communication Services (RCS), brands and enterprises are able to include enhanced interactive content right in the native messaging suite itself – eliminating customers’ worry about…
RCS: The Evolution
24 October 2018 by Guillaume Le Mener
The First Short Message Service The evolution of mobile messaging didn’t start with a billion-dollar merger or breakthrough discovery, but with something as simple as a two-word text message. On…
Redefining Mobile Enterprise Communications
13 August 2018 by Guillaume Le Mener
Although enterprise communication technology has come a long way since its inception, today's unified communications and collaboration (UCC) solutions focus primarily on wireline­-centric solutions…