Blog

Mavenir's Strategy to Enable Service Provider's Digital Journey

16 January 2020
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Only Open Platforms Will Deliver The Full Benefits of Automation

9 January 2020
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Path to be a Digital Service Provider

7 January 2020
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The Evolution of Customer Contact

19 December 2019
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The Top Characteristics of a Next Generation Network

16 December 2019
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Blogs

Happy Birthday SMS! You Are 27 Years Old
3 December 2019 by Carlos Aragon
On December 3rd, 1992, the first SMS message was sent over the Vodafone GSM network, from Neil Papworth of Sema Group (now Mavenir Systems) using a personal…
The Undeniable Impact of Mobility
20 November 2019 by Carlos Aragon
About 8 years ago, I decided to cancel my home phone without telling anyone, just to see what would happen. After six months, my little experiment proved what I suspected – nobody noticed. All of my…
How Can Contact Center Technology Help A Business That Is Not a Contact Center?
30 October 2019 by Carlos Aragon
Continuing the series of Mobile Business Fabric™ related posts, we are going to focus our attention on another growing segment of business communications solutions:…
Unified Communications and Collaboration in the Age of Ubiquitous Mobility
15 October 2019 by Carlos Aragon
In a previous blog post, we talked about how mobile communications have become the fabric that sustains today’s business productivity. In this one, we’d like to focus on unified…
Mobile Communications — The Fabric Sustaining Today's Business Productivity
7 October 2019 by Carlos Aragon
Sometimes, we don’t realize how much of an impact technology has on our lives. When an innovation makes our tasks easier, we quickly find ways to integrate it into our …
Samsung Certifies Universal Profile 2.0 Client with Mavenir’s RCS Core
12 September 2019 by Carlos Aragon
It’s no surprise that mobile business messaging will be a key enabler of brand-to-consumer digital engagements – and mobile network operators (MNOs) are taking note, further accelerating RCS…
Bringing Messaging Back to the Carriers
15 July 2019 by Carlos Aragon
As users are drawn to the feature-rich chat capabilities of Over-the-Top (OTT) messaging services, the once-lucrative carrier-based messaging incumbent services are quickly being challenged and…
RCS as a Channel in Bot Platforms: The Need for an RCS Connector
10 April 2019 by Carlos Aragon
Even if the specifications of the RCS MaaP layer are fundamentally designed for chatbot interaction, they do not provide a definition of what a chatbot development system or framework needs to do. In…
The Dawning of the Age of the Chatbot
27 March 2019 by Carlos Aragon
As Mavenir have already mentioned in our previous blogs, reach is key for brands, but once the connection between the brand and the consumer has been made, a fast and responsive bidirectional…
Mobile Business Messaging: Combating the Carrier Struggle for Reach
13 March 2019 by Carlos Aragon
Since the dawn of civilization, in which commerce played a germinal role, businesses have always understood a simple principle: if you have something to sell, you have to find someone who wants to…