BUZZ

RCS Business Messaging

BUSINESS MOBILITY SOLUTIONS FOR SMBs AND LARGE ENTERPRISES

In a previous blog post, we discussed the limitations of conventional Unified Communications and Collaboration (UCC) solutions. Despite their legacy wireline user experience, messaging walled gardens, and poor quality of service, they still may be the best available solution for Mobile Network Operators (MNOs) to provide business mobility to their...

HAPPY BIRTHDAY SMS! YOU ARE 27 YEARS OLD

On December 3rd, 1992, the first SMS message was sent over the Vodafone GSM network, from Neil Papworth of Sema Group (now Mavenir Systems) using a personal computer to Richard Jarvis of Vodafone using an Orbitel 901 handset. The text of the message was "Merry Christmas.” It was a fairly modest start, but it changed technology and...

CLOUD-NATIVE IMS FOR SERVICES BEYOND VOLTE

IMS is the foundation for IP-based services including not only fixed-line consumer voice, VoLTE, and VoWiFi, but Rich Communication Services (RCS) and messaging as well. Operators see a need to extend the IMS network for services beyond voice, and they are considering enhanced messaging like RCS, business services such as unified communications, and open APIs. RCS has...

SAMSUNG CERTIFIES UNIVERSAL PROFILE 2.0 CLIENT WITH MAVENIR’S RCS CORE

It’s no surprise that mobile business messaging will be a key enabler of brand-to-consumer digital engagements – and mobile network operators (MNOs) are taking note, further accelerating RCS worldwide.  According to the GSMA, 79 operators have launched with 257 million monthly active users (MAU). This acceleration is driving growth in the...

BRINGING MESSAGING BACK TO THE CARRIERS

As users are drawn to the feature-rich chat capabilities of Over-the-Top (OTT) messaging services, the once-lucrative carrier-based messaging incumbent services are quickly being challenged and displaced. The growing OTT user-base is beginning to attract the attention of marketers. Historically, one of the most significant drawbacks to OTT message services was...

INTERVIEW WITH MAVENIR’S PARDEEP KOHLI

With data taking center stage, traditional voice and messaging platforms are undergoing a big transformation, giving way to more sophisticated and rich communication services. In such a scenario, mobile operators are continuously looking to partner with companies such as Mavenir to tap into the big data opportunity. Pardeep Kohli, president,...

RCS AS A CHANNEL IN BOT PLATFORMS

Even if the specifications of the RCS MaaP layer are fundamentally designed for chatbot interaction, they do not provide a definition of what a chatbot development system or framework needs to do. In fact, a MaaP implementation does not even need to include chatbot creation capabilities. The intention is to promote an...

CHATBOTS IN RCS BUSINESS MESSAGING

With RCS, for the first time, mobile network operators can offer the same capabilities that enterprises have been using on their websites and social networks (a bot store, bot discovery, bot search capability, etc.) but with the ubiquity of the mobile messaging ecosystem. And because RCS is a seamless transition for...

THE DAWNING OF THE AGE OF THE CHATBOT

As Mavenir have already mentioned in our previous blogs, reach is key for brands, but once the connection between the brand and the consumer has been made, a fast and responsive bidirectional communication needs to be established. This applies also to mobile messaging. Businesses have always seen the potential of...