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4 June 2020
Contact Centers have been used by businesses for customer engagement and retention for decades. Many of the solutions in place have run their course, and the latest socioeconomic circumstances have brought forward gaps as well as new requirements that business need to accommodate, such as how to enable remote workers,...
4 June 2020
MAVENIR’S OMNICHANNEL MOBILE BUSINESS CONTACT SOLUTION INTRODUCES MOBILE CUSTOMER SERVICE EXPERIENCE CAPABILITIES
Cloud-hosted Contact Center as a Service Solution for Business Continuity Richardson, TX, USA: June 4, 2020: Mavenir, the industry’s only end-to-end, cloud-native Network Software Provider and a leader in messaging and voice services, today announced the introduction of advanced new features in Mobile Business Contact—its cloud-hosted, contact center as-a-service (CCaaS)...
16 June 2020
11am ET/ 8am PT
The Open RAN concept is about disaggregating the RAN functionality by building networks using a fully programmable software-defined mobile network solution based on open interfaces – radios, base stations, etc. – that runs on commercial, off-the-shelf hardware (COTS) with open interfaces. This concept is not new: around the world, mobile...
10 June 2020
10am ET/ 7am PT
In this webinar, Mavenir will provide an overview of how RCS is expanding its reach with mobile network operators in 2020 and the improvements in customer experience that will be available in the coming months. Jenny Whelan, Head of Business Operations and Innovation at Telefonica will join Carlos Aragón, Senior...
28 May 2020
As a founding member of the Open RAN Policy Coalition since February, Mavenir is proud to sit on its newly formed Board of Directors. Membership continues to gain traction as Nokia announced on Friday, May 22, they will join our group of over 32 member organizations. More companies are waiting in the wings to become members. Here is the stated mission of ORPC: The Open...