Service and Support

Mavenir Systems™ has recruited experienced individuals from large global and startup telecommunications companies with deep knowledge in wireless and wireline technologies as well as legacy and next-generation networks to execute the true convergence vision. The company has formed a highly talented team of developers, senior management and sales teams with experience from companies such as Alcatel-Lucent, Spatial Wireless, Cisco, Tekelec, Nortel, Ericsson, and Nokia Siemens Networks. Many of Mavenir’s experts hold multiple technology patents.

The team’s expertise includes developing market-defining telecommunications products, implementing them on small and large scales and supporting our customers all over the globe. Mavenir’s recognized track record among industry-leading service providers is reflected in the support services we provide customers.

Click here for the customer portal.
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Our technical support teams are up and running 24/7 to meet your needs and answer your questions. Mavenir’s team of experts has deep technical knowledge from testing within global operators’ network environments to troubleshooting network issues on the spot.

Please contact the technical support team at Mavenir Systems:

To open a ticket, call + 1-877-248-7103 or + 1-972-784-4112
To access the customer portal for documentation and to view tickets, logon here
For all other inquiries, email us at support@mavenir.com